Arena Shift / Help desk
Back to
the grid.
A little help with your pilot, your progress and your next run.
Talk to Sinka.
support@sinka.meTell us which game you’re playing and what happened. Your device model and app version help us understand a problem.
Can I play offline?
Yes. Gameplay works without an online account. An internet connection and guest access or a supported sign-in are needed for leaderboards.
How do the touch controls work?
Drag in the movement area below the arena to steer. The floating joystick follows your starting touch. Firing is automatic in modes that allow it; Pacifism is about movement and gates. Use the action shown for your current mode when available.
Where is my progress saved?
Device records, mode unlocks, mastery, settings and cosmetics are saved locally. Signing in does not restore all progress on another device. Clearing app storage or deleting the app can remove local progress.
How do online accounts and callsigns work?
Open the pilot Account screen to choose guest access, Google sign-in on Android or Apple sign-in on iPhone. Your chosen callsign appears beside submitted scores. Choose one that does not identify you personally.
Connect a guest account to a supported provider before signing out if you want to keep access. A guest account cannot otherwise be recovered after signing out.
Why hasn’t my leaderboard callsign changed?
Changing your callsign applies to future better-score submissions. Existing records are not rewritten immediately. Online boards show a limited set of top scores for each mode.
Can I adjust sound, haptics and motion?
Open Settings to change sound, music, haptics and Reduced Motion. If you report a performance issue, include your phone model, app version, mode and what was happening.
Does the game have ads or purchases?
The current release has no advertising or real-money purchases. Cosmetics are earned through play.
How do I delete my account?
Use Account → DELETE ONLINE ACCOUNT in the game, or follow our account-deletion instructions. Signing out or uninstalling alone does not delete your online account.